Welcome to Quranmates, your online Quran learning platform at www.quranmates.com. This Privacy Policy outlines how we handle your personal information as a Quranmates user or visitor to our site. When we mention ‘we,’ ‘us,’ or ‘Quranmates,’ it refers to the entity that owns and operates the site.

We understand the sensitivity of the information exchanged on our platform and are committed to safeguarding your privacy. We won’t sell or trade your Personal Data, nor will we violate your personal rights. This privacy policy explains how we collect, process, and protect your Personal Data.

1. Data Collection, Processing, and its Use:

   – Quranmates.com can be accessed without revealing Personal Data, but if you register, we collect necessary information for providing our services.

   – Collected Personal Data includes email addresses, contact details, usernames, IP addresses, and transactional details.

   – We use this data to enhance our services, facilitate communication between users, and address malfunctions in the telecommunication systems.

2. How we collect Personal Information:

   – We collect information directly from you during registration, transactions, or other interactions on our site.

   – Additionally, we may obtain financial details from payment providers and information from third-party service providers.

3. How we use Personal Information:

   – We use your information to fulfill contracts, operate the site, verify identity, and enhance user experience.

   – Consent-driven purposes include marketing communications and customization of services.

4. Disclosure of Personal Information:

   – We may disclose personal information to authors, service providers, advisers, regulators, and other entities as required by law.

   – Transfers to third parties are done with adherence to legal requirements.

5. Transmission to Third Parties:

   – External service companies may be engaged for order data processing, subject to agreements complying with statutory requirements.

   – Consent for transferring Personal Data for billing and scheduling purposes can be withdrawn.

6. Information Security:

   – Personal information is stored on secure servers, and access is protected by security controls, including encryption and authentication.

7. Accessing and Updating Personal Information:

   – You can access and update your information through the “Edit Profile” section on our site.

   – For additional requests or concerns, contact us at [email protected].

8. Use of Cookies:

   – We use cookies for a personalized service and analytics. You can modify browser settings to manage cookie preferences.

9. Google Analytics and Facebook:

   – We utilize Google Analytics and Facebook pixels, ensuring compliance with data protection laws.

10. Children’s Information:

   – Our site is not intended for users under 18. Parents or guardians are responsible for monitoring their children’s use.

11. Public Information:

   – We disclaim responsibility for information you make public or share with others.

12. Data Retention:

   – We retain your information as long as necessary for providing services and complying with legal obligations.

13. Updates to Privacy Policy:

   – We may update this policy to comply with legal requirements and privacy practices. Users will be notified of changes.

14. Newsletter and Contact:

   – You may receive newsletters if subscribed. Unsubscribe options are available. Contact us at [email protected] for inquiries.

15. Data Controller and Rights:

   – We act as a data controller. Users have rights to access, erase, or restrict processing of their personal information.

Note: This Privacy Policy is effective from November 12, 2023, and represents Quranmates’ commitment to safeguarding your privacy.